Table of Contents

1. General Disclaimer

NobiPlay ("we", "company", "service") provides a video streaming platform and related services. By using our service, you understand and agree to the following disclaimer:

The service is provided "as is" without any warranty, express or implied.

Use at Your Own Risk

Use of NobiPlay service is entirely at your own risk. We do not guarantee that the service will:

  • Always be available 24/7 without interruption
  • Be free from errors or bugs
  • Meet your specific needs or expectations
  • Be compatible with all devices and operating systems

No Warranty

We disclaim all warranties, including but not limited to:

  • Warranty of quality, accuracy, or completeness of content
  • Warranty of absolute data security or privacy
  • Warranty of absence of viruses or malware
  • Warranty of specific performance or streaming speed

2. Content Disclaimer

Third-Party Content

Most content on our platform is produced and owned by third parties. We are not responsible for:

  • Accuracy of information in content
  • Views, opinions, or statements in content
  • Production quality or technical issues in content
  • Copyright violations that may occur

Age Classification

Although we strive to provide accurate age classifications, we do not guarantee:

  • Accuracy of age ratings for all content
  • Content suitability for specific family values
  • 100% effectiveness of parental controls

Important Warning

Parents or guardians are fully responsible for supervising the content watched by their children. Use parental control features wisely.

Paid vs Free Content

Content availability may change without prior notice. Content that is currently free may become paid in the future, and vice versa.

3. Service Availability

Service Disruption

Our service may experience disruptions due to various factors:

  • Scheduled or unscheduled server maintenance
  • Global internet infrastructure issues
  • Cyber attacks or security issues
  • Natural disasters or force majeure
  • Issues with third-party service providers

No Compensation

In case of service disruption, we are not obligated to provide:

  • Financial compensation
  • Free subscription extension
  • Compensation for losses due to disruption
99.5% uptime target is not a contractual guarantee, but rather our best operational target.

Regional Restrictions

Some content may not be available in certain regions due to:

  • Geographic licensing restrictions
  • Local government regulations
  • Commercial considerations

4. Technical Limitations

Streaming Quality

Streaming quality depends on various factors beyond our control:

  • Speed and stability of your internet connection
  • Capacity and specifications of your device
  • Internet provider network conditions
  • Global internet traffic

Device Compatibility

Although we strive to support various devices, we do not guarantee:

  • Compatibility with all device models and brands
  • Optimal performance on older devices
  • Support for all operating system versions

Beta and Experimental Features

Some features may be in development stage:

  • Beta features may change or be removed without notice
  • May be unstable or contain bugs
  • Data or settings may be lost during updates
Always backup important data and do not rely entirely on beta features for critical purposes.

5. Third-Party Services

Third-Party Integration

Our platform integrates various third-party services:

  • Payment systems (credit cards, e-wallets, etc.)
  • Analytics and tracking services
  • Content Delivery Network (CDN)
  • Cloud storage and hosting services
  • Social media login and sharing
  • Push notification systems

No Control Over Third Parties

We are not responsible for:

  • Failure or disruption of third-party services
  • Their privacy or security policies
  • Changes to their terms of service
  • Payment or refund issues through third-party gateways

External Links

Our platform may contain links to third-party websites or applications. We are not responsible for:

  • Content or services on those websites
  • Their privacy or security practices
  • Transactions you make with them
Always check the terms of service and privacy policy of third-party websites before interacting with them.

6. Liability Limitation

Liability Limitation

In any situation, NobiPlay's liability is limited to:

  • Maximum subscription value you have paid in the last 3 months
  • Does not apply to indirect or consequential losses
  • Does not cover loss of data, profit, or business opportunities

Liability Exclusion

We are not responsible for losses caused by:

  • Account misuse by unauthorized parties
  • Data loss due to user error
  • Internet connection or user device issues
  • Force majeure (natural disasters, war, etc.)

Indemnification

By using our service, you agree to:

  • Indemnify NobiPlay from third-party legal claims
  • Bear legal costs if your use violates the law
  • Be responsible for content you upload or share

Claim Time Limit

Any claim must be submitted within a maximum of 30 days from the incident. Claims submitted after this deadline will not be processed.

7. Age Restrictions

Minimum Age Requirement

NobiPlay service can only be used by:

  • Users aged 17 years and above
  • Children under 17 years with parental/guardian supervision
  • Users who have legal capacity to enter into contracts

Parental Responsibility

If you are a parent/guardian allowing a child to use the service:

  • You are fully responsible for the child's activities
  • You must supervise the content watched by the child
  • You are responsible for all costs incurred
  • You must teach safe internet usage

Adult Content

Some content may contain:

  • Violent or frightening scenes
  • Inappropriate language
  • Adult or complex themes
  • Content not suitable for all ages
Use parental control features and check content ratings before watching with children.

Age Verification

We reserve the right to request age verification at any time. If proven to have provided false age information, the account may be suspended or deleted.

8. Changes to Disclaimer

Right to Change

NobiPlay reserves the right to change this disclaimer at any time with or without prior notice. Changes may be caused by:

  • Changes in applicable regulations or laws
  • Addition of new features or services
  • Policy improvements or clarifications
  • Changes in business or operational models

Change Notifications

When the disclaimer is changed, we will:

  • Update the "Last updated" date
  • Send notification via email (optional)
  • Display notification in the app (if required)
  • Publish changes on the website

Ongoing Consent

By continuing to use the service after disclaimer changes:

  • You are deemed to agree to the new disclaimer
  • The old disclaimer no longer applies
  • You are bound by the updated terms

If You Disagree

If you do not agree with the disclaimer changes, you can:

  • Stop using our service
  • Delete your account
  • Cancel your subscription
  • Contact customer service for clarification

Old Version Archive

Old versions of the disclaimer can be accessed through a written request to our customer service, with a maximum storage period of 2 years.

Need Clarification?

If you have questions about this disclaimer, please feel free to contact us

Email Support

legal@nobiplay.com

Customer Service

+62881011411200

Business Hours

Monday - Friday: 09:00 - 18:00 WIB

Office Address

Jakarta, Indonesia